Terms & Conditions

  1. Prices are subject to change and are those in effect at time of shipment. Price changes usually take place in January of each year.
  1. A valid State Sales Tax Certificate is required to be on file for all customers before shipment.  There will be no retail sales.
  2. Credit terms may be offered on an individual basis.
  3. Finance charges accrue at 1.5% per month and will be assessed to all accounts that are past due.
  4. If legal action is necessary, Texas jurisdiction applies.
  5. Casa Flora, Inc. warrants all nursery products to be true to type as described and within acceptable tolerances.  Casa Flora, Inc. gives no other warranty, expressed or implied, and will in no way be responsible for more than the invoice value at the time of purchase.
  6. All shipments become the property of the purchaser when the shipping company picks up the order (the shipping company is agent of the purchaser). The customer must file any claim for transportation damage with the carrier.  Inspect for any damages upon delivery. All freight is FOB Dallas, TX; Apopka, FL; or Mt. Dora, FL. unless specifically agreed upon in writing.
  7. Casa Flora checks each tray prior to shipment to assure full count, uniformity, freedom from pests and disease. Each tray is sleeved and individually placed in box dividers to assure we ship top-quality plants.
  8. Claims for damaged plants not due to shipping must be reported to Casa Flora, Inc. within 24 hours of receipt of the shipment, so that an inspection may be made. Photos must be included with all claims.
  9. Casa Flora does not guarantee orders that are damaged by extreme temperatures.
  10. Cancellations must be made in writing 90 days prior to ship date. Custom orders are excluded. Our 40, 144 & 288 cell liners are produced to order and may not be cancelled. There is a minimum order of one box per variety.  Please place orders 12 weeks in advance.  Acceptance of order is not in effect until you have received a confirmation.